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Wealth Management Canada > RBC Dominion Securities > Investor Tools & Resources > DS Online > ScreenConnect

ScreenConnect is Here When You Need Help

To use ScreenConnect, simply call us to speak with one of our representatives who will use the ScreenConnect (also known as co-browsing) technology and assist you, by seeing what’s on your computer screen.

You can use the ScreenConnect service to:

  • Navigate DS Online
  • Understand how to interpret your portfolio
  • Help you to transfer funds
  • Find out answers to questions you may have about particular features of the DS Online site

How ScreenConnect Technology Works How ScreenConnect Technology Works:


To Get Started

If you haven’t already done so — simply:

1.  Sign In to DS Online   and;

2. Call our helpdesk at 1-888-820-8006 or 416-363-1019.

You will be able to speak with a Helpdesk Representative who can assist you with any questions that you may have and can walk you through our site features and tools.


To Get Started

If you haven't already done so — simply:

Sign In to DS Online and call our helpdesk at:

  • 1-888-820-8006
  • 416-363-1019